Thoroughly how I feel!
Deep Listening is at the foundation of Right Speech. If we cannot listen mindfully, we cannot practice Right Speech.
No matter what we say, it will not be mindful, because we’ll be speaking only our own ideas and not in response to the other person. In the Lotus Sutra, we are advised to look and listen with the eyes of compassion. Compassionate listening brings about about healing. When someone listens to us this way, we feel some relief right away. A good therapist always practices deep, compassionate listening. We have to do the same in order to heal the people we love and restore communication with them.
When communication is cut off, we all suffer.
The Bodhisattva Kwan Yin is the one who hears the cries of the world. She has the quality of listening deeply, without judging or reacting. When we listen with our whole being, we can defuse a lot of bombs. If the other person feels that we are critical of what they are saying, their suffering will not be relieved.
Deep listening nourishes both speaker and listener.
—From The Heart of the Buddha’s Teachings by Thich Nhat Hanh